Items are shipped through USPS within 1-4 business days of order being placed. If you need your goods ASAP, please call us at 1(360)266-0085 to let us know. We strive to get your orders out as quick as possible, but for an additional cost we will expedite your package if needed.
Our Shipping fees:
$0-24.99 Shipping cost $3.50
$25-$74.99 Shipping cost $7.50
$75.00-$500.00 - Free Shipping
We want you to love your goods from Country Sass Boutique and we understand that sometimes items just don't work out & a return is needed. Notify us within 14 days from the tracking delivery date to let us know that you need to return your item. Return shipping costs are the responsibility of the customer and the original shipping fees may not be refunded. We will refund you when the items are received. Please address returns to:
Country Sass Boutique
P.O. Box 813
Napavine, WA 98565
Please inspect your order immediately, if items are wrong, damaged, or defective at the time of arrival, let us know ASAP so that we can make it right.
We may not be able to exchanges items due to them selling out quickly, so we recommend ordering your replacement item immediately.
We may deny return if it is damaged or late. All items must be returned in unworn, unwashed, & in new condition, void of odor, pet hair, make-up, and must still have the original tags attached.
All items that have been worn, dirty, or have had the tags removed will not be eligible for refund and will be shipped back to the customer at the customer's expense.
All sales are final on sale items, undergarments, masks and earrings.
*Christmas orders (items ordered between November 1st & December 24th) must be postmarked by January 15th.
**A 20% restocking fee may be charged to a customer after 5 returns in 1 calendar year on online orders.
Please note: Handmade items may vary in color and are made to look distressed. These items are perfectly imperfect, this gives then character and makes them unique & truly one of a kind.